Friday, September 2, 2011

Key Fob is dead... Now What?!

After a day of shopping or adventuring you return to your Lexus and the key won't open the car?  Or what about the car won't start but you know it isn't the car.  It most likely is your key fob.  The battery has probably gone dead. 

If you are standing outside your car unable to get in through the normal way  You can watch this video from Lexus of Sacramento:
How to enter the Vehicle with a dead Key Fob

Now you have entered the car...now what?!
How to start the car with a dead key fob

Once you have gone through all that, it is time to change your battery:
How to change your Smart Key Fob battery

More Information:
Things to Know about your key fob

Friday, August 19, 2011

Nobody takes care of your Lexus, like Lexus of Seattle!




Why would you entrust the care of your Lexus to another repair facility when you can experience why Lexus of Seattle’s care is second to none.

At Lexus of Seattle, we understand that cost may be a deciding factor when servicing your vehicle. We invite you to bring your vehicle to Lexus of Seattle and enjoy what sets our service departments apart from independent repair facilities:

Lexus of Seattle Service is Now Offering Premium Headlight Repair!

Headlights Looking foggy?  Can't see as well at night?   Headlight looking a little "dingy"?Come in for a Lexus Premium Headlight Repair Only:
$79.95

Make your headlights look like new! Take a peek at the following video to see what your headlights  can look like!




Thursday, July 21, 2011

Edmonds Night Out July 26th 2011


Lexus of  Seattle is pleased to be a sponsor of the Edmonds Police Department's "Edmonds Night Out".

 “A Night out Against Crime” in Edmonds, a day to lock your doors, turn on your porch lights and bring
your neighbors to celebrate our community’s many valuable programs and services. Learn how to combat
crime while meeting your neighbors, local businesses and emergency responders who care and make a
difference.

This free community brought to you by the Edmonds Police Foundation combines family fun with public
safety awareness and is possible by the generous help of local businesses and many volunteers.

Meet Edmonds police and fire officials, the K-9 Unit, SWAT Unit, public safety agencies from South
Snohomish County
, local businesses and non-profit organizations.


Check out up close emergencies vehicles, the SWAT Unit’s bus, the K-9 unit police car and the always
popular fire truck!
Edmonds Night Out 2011
July 26, 2011
5PM-8PM
Frances Anderson Center Playfield

Wednesday, July 13, 2011

What are you Really Getting out of a Scheduled Maintenance Service?

Whether it be  a 5k, 10k, 15k  all the way to your  100k.  The service quality and expectation are universal. With any scheduled maintenance you can expect:

  • Multi-point inspection
  • Check and top off  all fluids
  • Replace oil & filter
  • Inspection of brakes and brake pads
  • Rotate  Tires  &  Check Air Pressure
  • Hand wash & vacuum
As with any thing that ages, things tend to need more TLC.  See with each service interval your car is getting that TLC that it needs to be a product of longevity. 

What a Service at Lexus of Seattle, really means

Thursday, June 30, 2011

Open Recall's--Regain Your Peace of Mind


While in ownership of an amazing car that you love, no one wants to hear  that there may  be problems with it. While having a recall is not necessarily an all around awful thing, yes it means that you have to take the time to get it fixed but on the other hand it means that car companies are continually  checking their cars to ensure safety for their consumers.  Not every  recall will affect your  car, but it is good to know the facts.  It is our promise that you will be notified  if your car is directly affected by the recall. Below you will find helpful links to the various recalls.


Click Here for the most up to date information and recent recall activity.

Still unsure?! We would love to put your mind at ease and help you with your recall  needs.  Feel free to email us: service@lexusofseattle.com  or give the service department a  call at 
425-774-7900 or  (888) 225-8775.

Thursday, April 7, 2011

The Wonderful World of Bluetooth Pairing!

With the new law in affect having the bluetooth handsfree in your car is an amazing asset to any  driver.  But what happens if you don't know how to use it? What good is it than?  Bringing it into the dealership just seems like a hassle? Here is a little step by step that can hopefully remedy any situation(if it doesn't you can always  swing on in to our dealership, we would be happy to help).

1.  Make sure the Bluetooth feature is active on your phone and it is ready to pair with a new device. This is usually found under the "Settings" or "Network" menu on your phone.
2. Turn on your Lexus' stereo/navigation system and touch the "I" on the screen. This will take you to the information window.
3.  Choose the telephone icon.
4. Touch "Settings" on the screen. Then choose "Bluetooth."
5. Touch "Register" on the screen. Your car's Bluetooth system will begin sending out a pairing signal that will be recognized by your phone.
6. Enter your vehicle's passkey. Check your owner's manual if you don't know the code for your Lexus. Once you provide the passkey, you will be able to use your phone hands-free while driving.
***If this is the first phone you are pairing with your Lexus, your navigational system may immediately ask you if you want to pair a phone with your system, allowing you to skip Steps 4 and 5.




The System Says Or Does...
You Say Or Do...

Begin, Push Off-Hook Or Talk On The Steering Wheel
"Welcome to Hands-Free Phone System..."

A Brief System Intro Monologue Followed By Pairing Process Start

"Pair, Push The Talk Button And Say A Name For The Phone"
You Push Talk And Say A Name For The Phone, like: "Jim's Phone"
The System Responds By Playing Back The Phone Name You Just Spoke

"Ready For Phone Pairing. Please Use The Phone To Connect It To The Hands-Free System. The Passkey For The Phone Is(Number)"
Enter The Passkey Into The Phone Using The Phone Keypad.

Passkey Is a Four Digit Number. The System Will Speak It And Show It In Message Display, Each Phone May Transmit It Differently, Consult Phone Manual
"The Phone Is Paired And Ready For Use. Returning To The Main Menu."

"Main Menu. Available Commands Are..."
Push Talk And Say "Cancel" To Exit The System, Or Push On-Hook.




Thursday, March 17, 2011

Cooling system? Speed Sensors? Exhaust? What does each part of the car do?

I don't know about you, but when it comes to cars  I have a hard time understanding what every component  does for the  car as a whole. As  I tried to find a blanket  response to the many  components  I came across  repairpal.com/blog.  As I was searching through this amazing blog, I found the best explanation written by Natalie Josef. who work as an editor and writer for RepairPals. I couldn't think of a better way. I  was going to try  and paraphrase her amazing blog  article but I couldn't do it justice. Below you will find a copy of the blog written by  Natalie Josef, from RepairPal Blog.
"I don’t know about you, but I love analogies. Will any of us ever forget when Forrest Gump told us that “life is like a box of chocolates … you never know what you are going to get”? Probably not, because it captures the essence of life so perfectly.

Analogies and metaphors help us describe indescribable things. For those of us who have never even really looked under the hood of a car, much less know what to make of all of those mechanical parts, vehicle systems are nearly impossible to understand.

But what if I told you that your vehicle’s cooling system was like the body’s circulatory system? If you have a fever, you don’t feel well, right? Well, in order to function properly, your vehicle’s engine needs to run at the right temperature, too. So if your engine is running too hot, a sensor goes off and coolant is released to cool the engine off. When you have a fever, a sensor goes off—our own thermostat, the hypothalamus—and then our body responds by sweating and other means of cooling off.

Makes a lot more sense, now, doesn’t it?

Audra Fordin, whose runs
Great Bear Auto, which has been open since 1933, covering four generations of her family in Flushing, New York, has come up with a brilliant way to understand vehicles systems—she compares them to bodily systems. Check it out. I bet you’ll understand more about cars by the time you get to the bottom of the list.

Circulatory System = Cooling System
Like the cooling system of the car. If you have a fever, you’re not feeling well. In order to run properly, your car’s engine needs to be at the right temperature.

Digestive System = Fuel
Fuel/gas is like food for your body. Your body uses the food for energy. The engine breaks down the fuel to optimize it and run its body, the engine.

Endocrine System = Computers
Computers in your car are like the endocrine system. Hormones are chemicals that control your body functions. Glands (thyroid, pituitary, penal, pancreas, ovaries ...) are comparable to the ECM, PCM, OBDII, transmission computer, window computer, and HVAC controls.

Immune System = Gauges and Dash Lights
The gauges and dash lights in your car are like the immune system in your body. They let you know when your car needs a checkup.

Lymphatic System = Speed Sensors, etc.
Sensors measure vehicle and engine speed and how your car is running. Like the lymphatic system, sensors help defend the body.

Muscular System = Engine Torque
Engine torque (strength) is similar to your legs pumping the pedals on a bicycle.

Nervous System = Electrical System

The electrical system of your car is like the nervous system in your body. A pinched nerve in the body is like a broken wire in your car—it causes the system or vehicle to behave erratically and unpredictably.

Respiratory System = Air Induction
The air induction of your car is like your respiratory system. If there is something wrong, your engine will have trouble taking in air, causing your car to choke, which is similar to an asthmatic gasping for air.

Skeletal System = Car Frame
The frame of your car is the skeletal system of your body and the key is flexibility. If an injured foot is causing you to limp, that compromises your ability to walk. The same holds true for your car’s body. If it’s out of alignment, the car’s ability to take a shock is compromised.

Urinary System = Exhaust System
The exhaust system is like the urinary system of your body. If you cannot properly eliminate waste, you will become sick. Your car does the same job by safely removing waste from the exhaust system."
I would like to thank her for writing such an amazing article that helped even me  a person who doesn't understand cars.  I  hope this helps  grasp the concepts  of inter workings as well as the importance of regular  maintenance.

Wednesday, February 16, 2011

Meet Our Service Deptartment

Our Service Department staff is passionate about caring for the best vehicles in the world, and  we are committed to keeping your Lexus in top performing condition. Our factory-trained technicians have years of experience and will get you and your Lexus back on the road as soon as possible.

Adam Hendry--Service Consultant
425-921-4164

John Willoughby--Service Director
425-921-4105
 

Ken Peterson--Service Consultant
425-921-4147
David Postle--Service Consultant
425-921-4150
Cory Burrows-- Service Consultant
425-921-4187

 


 

Sarah Bakken--Service Consultant
425-921-4155



 

Kevin Murphy--Service Consultant
425-921-4117
Todd  Webster--Service Consultant
425-921-4116
 

  


We understand the importance of proper maintenance  as well as the time commitment it can be to properly  maintain your vehicles, for your convenience we offer:
  •  Loaner Cars with applicable service
  • Shuttle Service to local vicinity
  • Comfortable waiting area fully equipped with WiFi access and Full Service Espresso
  • Detailed report of recommended service and maintenance report of your vehicle
  • Competitive pricing, which we are frequently  checking to ensure you are getting the best service
  

Take a look at what  some of our guests  have said:

January 2011
Cory is a superb customer service professional. He has chased down every defect I've encountered and had it fixed. It is a pleasure to deal with him. His greeting when called is both friendly and helpful in scheduling the work needed in the time available. On arrival, his review of the work needed is thorough, his estimates of the time and cost involved are accurate, and his responses to questions and concerns is both informative and patient. In short, he is a pleasure to work with.
joeknab-Seattle, WA
December 2010
Kevin Murphy has provided the highest level of service that I've dealt with in the past. He is friendly, knowledgeable, and makes the entire process easy and enjoyable. He answers all my questions, knows what he is talking about. When he says my car will be ready in 1 hour, it is ready.
tode007-Seattle, WA
December 2010
David Postle is a very big reason I take my Lexus RX330 to Lexus of Seattle....he is a fantastic service rep BECAUSE his estimates are always right on and he makes sure I have a loaner car (always a brand new Lexus) to use while my car is being serviced. Also, a mechanic that works there is fantastically gifted when it comes to taking care of my car .Great job David and Todd!!! Thank you.
lovelexus--Tacoma, WA

Please feel free to look at the following websites for more information: